Sensis

We are seeking an Account Supervisor to work in the entrepreneurial environment of our Washington, DC office. You will work with our East Coast clients and with agency personnel in both our LA and DC offices to deliver on cutting edge digital, traditional, and cross-cultural advertising projects and campaigns.

You will be responsible for leading the day-to-day activities for multiple accounts. This will include developing a strategic approach for each client, including managing projects, guiding deliverables, interacting with clients to understand and interpret needs, managing budgets, driving timelines, and other responsibilities as they arise.

Primary Responsibilities:
• Establish yourself as a key high level client contact
• Provide ongoing training, guidance and support to Account Executives fostering a spirit of trust and providing opportunities for growth.
• Guide day to day work to ensure the agency meets all deliverables. Read beyond specific deliverables to anticipate additional needs or concerns.
• Provide hands-on management and support for day to day activities
• Establish strong, trusting relationships with clients.
• Partner with Strategic Planning to support the development of creative strategies and briefs; communicating clients' needs thoroughly and effectively.
• Partner with the Creative Department to support development of impactful work through well-founded messaging
• Partner with the Media Department to ensure accurate guidance on strategic direction and budgets, and facilitate ongoing tracking and reporting for media buys in market.
• Partner with the Web/Tech team to provide overall strategic guidance and client context; facilitate ongoing needs and client communication to ensure all projects meet time and budget deliverables.
• Monitor work product effectiveness/quality.
• Assist in identifying marketing opportunities.
• Oversee budget planning and management; providing monthly reports to internal teams; manage internal budgets against client budgets.
• “Manage up” to keep Account Director and senior leadership informed of communications, deliverables, issues, etc.